FAQ

How Long have you been around?

Audio Pro Network was formed in 2008 as a private social network for verified audio professionals.

Why did you start Audio Pro Network?

In 2008, our founder wasn’t satisfied with the industry’s message boards and business networks. Non-professional members on these sites contributed to a lot of misinformation, and the experience was often an unfriendly one. So, he set out to create a welcoming, helpful environment with a future mission; Create a new audio culture of inclusive education and mentorship for the next wave of audio professionals.

What is the difference between Pro and Apprentice membership?

The Pro membership is a customized social network designed to be protected from the high noise floor of the internet. It comes with a host of benefits and it is free for verified Professionals.   Apprentice membership ($24.99) includes networking, tutorial videos, scheduled chats, screen sharing sessions, and unfettered access to our staff of experienced Mentors, among many other features.

Why is Professional membership free?

Professional membership has always been free and it was always our promise that it would remain so. There are already many free social networks, so charging for this one didn’t seem like the right thing to do.

If I purchase Apprentice membership, what exactly am I getting?

APN has redesigned the mentorship concept giving you access to real-world advice from experts along with a sleek, customized, audio-specific social network. Upon sign-up, new members make a telephone appointment for a one-on-one evaluation. Going forward, whether it’s resume building, portfolio website advice, or mixing critiques and tips, all suggestions are tailored to your needs. You’ll be encouraged to take advantage of all the features the network has to offer, such as scheduled group chats, private chats, and our custom and curated content. Contact our staff Mentors anytime via messaging on the site. Think of this platform as having an Uncle or Aunt in the audio biz. Your interactions with our Mentors can be free form communications or scheduled meetings. We are here to help on all creative, technical and business issues. We’ll also empower you to connect with your APN peers. This tight-knit, supportive community is growing and learning right alongside you, and that human connection is what APN is all about. Last, but definitely not least, for qualified Apprentices who show the necessary motivation, we will work hard to find you an internship and even job placements.

Can I quit at any time?

Yes, quit at any time.

Do you offer a money back guarantee?

We are a service-oriented site and don’t offer a retroactive money back guarantee. You can quit at any time though and monthly charges will stop immediately.

What types of payment do you accept?

We accept all major credit cards.

Can I use any internet browser to view content on the site?

Yes, you can use any internet browser to view content on the site.

Do you make custom video demos?

Yes, we will certainly entertain any request for a custom instructional video.

Why are Pros on the “Ask a Pro” page anonymous?

Many of our more well known Professional members are Academy Award and Grammy Award winners. They want to share their knowledge but unfortunately don’t have time to commit to becoming a mentor. We respect their privacy.

Audio Pro Network Products

Audio Pro Network has our own line of microphones! Great starter microphones for studio and live, plus a fantastic USB microphone for getting down those musical ideas. Coming soon, we will also have other cool swag, like t-shirts, mugs and more!

Shipping & Returns

Standard free shipping in the continental United States. Quality service is our commitment, order cancellations may be done anytime prior to shipping. However, if your items have been shipped we will be unable to cancel your order. If this happens, ship your product back to us in its original condition in its unopened packaging for a full refund.

Defective Products

If you feel you’ve received a defective product please contact Support@Audiopronetwork.com

Downloadable Products

When ordering a download product from Audio Pro Network you will be given a link for your product purchase. The link will be active for 24 hours. During this time you should download the file and expand it. If you lose your product and would like to download it again, just contact us at Support@Audiopronetwork.  You must provide your order number so we can look up your purchase. We will send you a new link within 24 to 48 hours.

Please keep your order numbers in a safe place!

I can’t find the answer to my question here.

Contact customer support at Support@Audiopronetwork and we will get back to you as soon as possible!